Customer Experience

Hyatt and CR Land Collaborate to Expand Hotel Footprint in China
Travel & Tourism Hyatt and CR Land Collaborate to Expand Hotel Footprint in China

In a significant move to solidify its presence in China, Hyatt Hotels Corporation has announced a strategic collaboration and joint venture with China Resources Land Limited (CR Land). This partnership aims to leverage the unique strengths of both entities, enhancing their market standing in one of

October 15, 2024
Is Hospitality Evolving Into the Next Major Economic Driver?
Food & Beverage Is Hospitality Evolving Into the Next Major Economic Driver?

The hospitality industry has long been a cornerstone of global economies, underpinning tourism, travel, and the food and beverage sectors. Today, it's on the brink of a transformative era, potentially becoming a major economic driver. This article explores how hospitality is reinventing itself

September 23, 2024
Is Misogyny Ruining the Australian Hospitality Industry's Reputation?
Food & Beverage Is Misogyny Ruining the Australian Hospitality Industry's Reputation?

The Australian hospitality industry, which has long been lauded for its world-class venues and vibrant dining culture, is currently facing intense scrutiny due to alarming allegations of sexual harassment and discrimination. Sparked by a recent exposé centered on Swillhouse—a prominent hospitality g

September 12, 2024
How Will Sodexo Live! Elevate Henley Royal Regatta Hospitality?
Food & Beverage How Will Sodexo Live! Elevate Henley Royal Regatta Hospitality?

Sodexo Live! is set to enhance the Henley Royal Regatta experience after extending its contract with the prestigious event for an additional five years. Since their partnership began in 2013, Sodexo Live! has been instrumental in delivering top-notch food, hospitality, and site management services.

September 12, 2024
eMarketingEye Hosts Landmark Digital Marketing Event for Hospitality
Entertainment & Events eMarketingEye Hosts Landmark Digital Marketing Event for Hospitality

The EME Level Up: Digital Hospitality Conclave, hosted by eMarketingEye at Shangri-La Colombo on August 27, 2024, marked a pivotal moment in the intersection of digital marketing and the hospitality industry. This landmark event aimed to set new standards for industry conferences, bringing together

September 12, 2024
Is Marriott's Expansion in APEC a Dual Tribute to History and Modernity?
Travel & Tourism Is Marriott's Expansion in APEC a Dual Tribute to History and Modernity?

Marriott International has recently marked a significant milestone with the opening of its 600th property in the Asia-Pacific region, excluding China (APEC). This milestone is exemplified by the newly inaugurated Adelaide Marriott Hotel, the first Marriott property in South Australia. The hotel

September 12, 2024
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