Customer Experience

Hotels Use Guest Data to Boost Personalized Travel Experiences
Tech & Innovation Hotels Use Guest Data to Boost Personalized Travel Experiences

I'm thrilled to sit down with Katarina Railko, a seasoned expert in hospitality with a remarkable background in travel and tourism. Katarina has honed her expertise in creating unforgettable guest experiences and is a prominent voice in entertainment and events, often speaking at expos and

St Pancras London Unveils Stunning Eight-Figure Refurbishment
Travel & Tourism St Pancras London Unveils Stunning Eight-Figure Refurbishment

Welcome to an exclusive conversation with Katarina Railko, a renowned expert in hospitality and a key voice in travel, tourism, and entertainment events. With her extensive experience in the luxury hotel sector, Katarina offers unparalleled insights into the world of high-end design and guest

Price Attracts Hotel Guests, but CX Builds Lasting Loyalty
Management & Regulatory Price Attracts Hotel Guests, but CX Builds Lasting Loyalty

In an era where travelers are bombarded with endless options for accommodations, the hospitality industry faces a unique challenge: how to stand out in a market driven by price sensitivity while ensuring guests return time and again. Recent insights from a comprehensive survey of over 15,000

How Is Tattle Revolutionizing Hospitality with AI and $5M Funding?
Management & Regulatory How Is Tattle Revolutionizing Hospitality with AI and $5M Funding?

What if a single piece of customer feedback could instantly transform a struggling restaurant into a guest favorite? In the fast-paced world of hospitality, where every diner's opinion can make or break a brand, Tattle is rewriting the rules with cutting-edge AI and a recent $5 million funding

AI Transforms Consumer-Brand Bonds with Emotional Trust
Tech & Innovation AI Transforms Consumer-Brand Bonds with Emotional Trust

I'm thrilled to sit down with Katarina Railko, our esteemed hospitality expert whose extensive experience in travel, tourism, entertainment, and events has made her a leading voice in understanding consumer trends. With a keen eye for how technology is reshaping industries, Katarina offers unique

How Is Awasi Redefining Luxury Travel in South America?
Travel & Tourism How Is Awasi Redefining Luxury Travel in South America?

I'm thrilled to sit down with Katarina Railko, a renowned expert in hospitality and a passionate advocate for experiential travel in South America. With her extensive background in the travel and tourism industry, as well as her deep involvement in entertainment and events, Katarina brings a unique

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