Customer Experience

Can Hospitality Drive UK’s Economic Growth in 2025?
Travel & Tourism Can Hospitality Drive UK’s Economic Growth in 2025?

Short introductionWe’re thrilled to sit down with Katarina Railko, a seasoned expert in the UK hospitality and tourism industry. With a wealth of experience in travel, entertainment, and events, Katarina has become a prominent voice in the sector, particularly through her work with expos and

How Will Choice Hotels Transform Canada with Full Ownership?
Management & Regulatory How Will Choice Hotels Transform Canada with Full Ownership?

In a landscape where the Canadian hospitality market is experiencing robust growth at over 5 percent annually and is projected to surpass a $50 billion valuation by 2030, Choice Hotels International has made a seismic shift. The company's acquisition of full ownership of Choice Hotels Canada for

How Does The Westman Blend History and Modern Hospitality?
Management & Regulatory How Does The Westman Blend History and Modern Hospitality?

What happens when a forgotten piece of history gets a second chance to shine, not as a museum relic, but as a living, breathing space for travelers? In downtown Bend, Oregon, a 1930s post office has undergone a remarkable transformation into The Westman, a boutique hotel that marries the rugged

Chick-fil-A Unveils Exciting Fall Menu with New Flavors
Food & Beverage Chick-fil-A Unveils Exciting Fall Menu with New Flavors

Welcome to an exciting conversation with Katarina Railko, our esteemed hospitality expert with a wealth of experience in the travel and tourism industry, as well as a prominent voice in entertainment and events. With her deep understanding of customer trends and menu innovation, Katarina offers

How Is Hyatt Hotels Corp. Shaping Its Future in Q2 2025?
Management & Regulatory How Is Hyatt Hotels Corp. Shaping Its Future in Q2 2025?

I'm thrilled to sit down with Katarina Railko, a renowned expert in the hospitality industry with a wealth of experience in travel, tourism, and entertainment. With her deep insights into the evolving landscape of hotels and resorts, Katarina has become a trusted voice at expos and conferences

CTM Appoints Rebecca Welsch as Global Head of Growth Marketing
Entertainment & Events CTM Appoints Rebecca Welsch as Global Head of Growth Marketing

I'm thrilled to sit down with Katarina Railko, our esteemed hospitality expert, who has honed her expertise in the travel and tourism industry. With a strong background in entertainment and events, particularly expos and conferences, Katarina brings a unique perspective to the evolving world of

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