Customer Experience

With a sharp eye for innovation in travel and tourism, Katarina Railko has become a key voice in the hospitality industry, particularly known for her insights on the technology shaping guest experiences at major conferences and expos. Today, she joins us to dissect the recent acquisition of OpenKey

Boston’s hospitality landscape, long defined by historic grandeur and established luxury brands, is now facing an intriguing challenge from an unexpected quarter with the debut of a new boutique lifestyle property in the Allston neighborhood. The recent opening of The Atlas Hotel, strategically

With a deep understanding of the travel and tourism industry, Katarina Railko has become a key voice in hospitality development, particularly in the boutique hotel space. Her expertise lies in identifying how design, sustainability, and guest experience converge to create properties that are not

In the highly competitive and often unforgiving landscape of luxury hospitality, the transformation of an underperforming asset into a market leader is a monumental challenge that requires more than just a fresh coat of paint and a new name. The comprehensive strategic repositioning of the Cameo

Seattle-Tacoma International Airport has officially unveiled the results of its monumental $546 million SEA Gateway Project, a comprehensive overhaul designed to fundamentally reshape the travel process for millions of passengers. Through a strategic partnership involving the Port of Seattle and

Katarina Railko is a distinguished expert in the hospitality industry, having refined her skills across the travel, tourism, and events sectors. With a keen eye for leadership trends and operational excellence, she is a key voice in analyzing the movements of top executives. In this discussion, we