Customer Experience

How Will Adobe's AI Enhancements Transform Customer Experience?
Management & Regulatory How Will Adobe's AI Enhancements Transform Customer Experience?

Katarina Railko is our Hospitality expert with extensive experience in the travel and tourism industry. Her expertise also extends into entertainment and events, specializing in expos and conferences. Today, she shares insights on the latest innovations from Adobe Summit and the transformative

How Does Invoca Integration with Adobe Elevate Customer Journeys?
Management & Regulatory How Does Invoca Integration with Adobe Elevate Customer Journeys?

Katarina Railko is our Hospitality expert with a wealth of experience in the travel and tourism industry. She is also a prominent voice in entertainment and events, particularly in the context of expos and conferences. Today, she shares insights on Invoca's innovative Adobe Experience Platform

IRIS Expands Partnership with Coury Hospitality for Mobile F&B Ordering
Tech & Innovation IRIS Expands Partnership with Coury Hospitality for Mobile F&B Ordering

Hotel guests today increasingly expect convenience and seamless experiences during their stays, prompting the hospitality industry to innovate continually. IRIS, a global provider of mobile Food & Beverage (F&B) systems and guest experience platforms, has recently broadened its partnership with

AI-Driven Customer Support Transforms Proactive Engagement Strategies
Management & Regulatory AI-Driven Customer Support Transforms Proactive Engagement Strategies

The rapid expansion of the cloud market coupled with looming economic challenges has escalated the pressure on businesses to deliver more with less. Innovations in artificial intelligence (AI) and machine learning are at the forefront of this transformative journey, enabling customer support

Revolutionizing Hotel Stays: Embrace Guest-Centric Digital Innovation
Tech & Innovation Revolutionizing Hotel Stays: Embrace Guest-Centric Digital Innovation

The hospitality industry has long prided itself on excellent service, yet the methods of managing guest experiences have hardly evolved over the years. Today's tech-savvy consumers expect more than just a place to sleep; they desire personalized, seamless experiences from check-in to check-out.

Enhancing Hotel Operations Through Hapi and Shiji Integration
Tech & Innovation Enhancing Hotel Operations Through Hapi and Shiji Integration

Katarina Railko is our Hospitality expert. She refined her skills in the travel and tourism industry. She is also a key voice in entertainment and events, with an affinity for expos and conferences. Can you explain the main benefits of the new partnership between Hapi and Shiji? The primary benefit

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