Customer Experience

How Will Outbound Hotels Redefine Outdoor Stays in 2026?
Management & Regulatory How Will Outbound Hotels Redefine Outdoor Stays in 2026?

Allow me to introduce Katarina Railko, a seasoned expert in hospitality with a deep-rooted passion for travel and tourism. With years of experience shaping innovative lodging concepts, Katarina has become a prominent voice in the industry, particularly in outdoor-inspired destinations and event

Hospitality Tech Transformation – Review
Management & Regulatory Hospitality Tech Transformation – Review

Imagine a world where checking into a hotel is as seamless as unlocking your smartphone, where loyalty points effortlessly follow you across brands, and where hotel staff can manage operations with a single click. This isn't a distant dream but a reality being crafted by BWH Hotels, a major force

Hilton's 2026 Report Unveils the Rise of Whycation Travel
Management & Regulatory Hilton's 2026 Report Unveils the Rise of Whycation Travel

Imagine a world where travel is no longer just about ticking off bucket-list destinations, but about seeking deeper emotional fulfillment—whether through rest, family bonds, or cultural roots, reflecting a profound shift in why people journey and prioritizing personal meaning over mere location.

How Is AI Transforming the Hospitality Industry in 2025?
Tech & Innovation How Is AI Transforming the Hospitality Industry in 2025?

I'm thrilled to sit down with Katarina Railko, a leading expert in hospitality technology with a wealth of experience in travel and tourism. Katarina has honed her expertise in the industry and is a prominent voice in entertainment and events, often sharing her insights at major expos and

Paytronix and Qu Partner to Boost Restaurant Guest Experiences
Food & Beverage Paytronix and Qu Partner to Boost Restaurant Guest Experiences

In the fast-evolving landscape of the restaurant industry, where customer expectations for personalized and seamless experiences continue to soar, technology integrations are becoming a game-changer for operators striving to stay ahead of the curve. A recent strategic partnership between two

How Is Finnair Redefining Airline Retail with Digital Combos?
Management & Regulatory How Is Finnair Redefining Airline Retail with Digital Combos?

I'm thrilled to sit down with Katarina Railko, a seasoned hospitality expert with deep roots in the travel and tourism industry. With her extensive experience and passion for innovation, Katarina has become a prominent voice in entertainment and events, often sharing her insights at expos and

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