Customer Experience

Hotels Embrace Data Collaboration for Enhanced Guest Experience
Management & Regulatory Hotels Embrace Data Collaboration for Enhanced Guest Experience

In the competitive landscape of modern hospitality, hotels are increasingly recognizing the value of data collaboration to enhance guest experiences and secure a foothold in the ever-evolving market. With growing demands for seamless, personalized services, guests expect more than just a place to

How Are Airlines in the Americas Embracing Digital Change?
Management & Regulatory How Are Airlines in the Americas Embracing Digital Change?

In the dynamic world of air travel, airlines across the Americas are undergoing rapid digital transformations to keep pace with evolving technologies. The demands of modern passengers and the competitive landscape are driving these changes, emphasizing innovations that enhance safety, efficiency,

Hotel Marketing Technology Partnership – Review
Tech & Innovation Hotel Marketing Technology Partnership – Review

In recent years, the hotel industry has faced mounting pressure to maximize direct bookings and reduce reliance on online travel agencies (OTAs). In response, the partnership between Triptease and Revinate emerges as a game-changing solution. This strategic alliance leverages advanced technology to

Navigating AI SEO: New Hotel Strategies for Search Visibility
Tech & Innovation Navigating AI SEO: New Hotel Strategies for Search Visibility

The evolving landscape of search engine optimization (SEO) in the hospitality industry demands a strategic overhaul due to artificial intelligence's growing involvement in shaping search engine results pages (SERPs). As AI technologies integrate deeper into search algorithms, the traditional

Trend Analysis: Empathy in Hospitality Leadership
Management & Regulatory Trend Analysis: Empathy in Hospitality Leadership

In recent times, amid an era marked by significant staffing challenges, the hospitality industry faces increasing scrutiny. Driven by data from the U.S. Bureau of Labor Statistics, which showed that hospitality accounted for 84% of national job openings last month with a quit rate of 4.6%, this

Customer Experience Platforms – Review
Tech & Innovation Customer Experience Platforms – Review

In the highly competitive hospitality industry, maintaining guest satisfaction and loyalty is paramount. However, this effort is often challenged by the need for enhanced team productivity and efficient guest service management. Enter Customer Experience Platforms (CXPs), sophisticated

Loading

Subscribe to our weekly news digest.

Join now and become a part of our fast-growing community.

Invalid Email Address
Thanks for Subscribing!
We'll be sending you our best soon!
Something went wrong, please try again later