The rise in the demand for nonalcoholic beverages has taken the restaurant industry by storm, altering how menus are curated and shifting the business model focus. This transformative trend is driven by heightened health consciousness, changing cultural attitudes, and economic factors impacting
Artificial Intelligence (AI) is revolutionizing the customer service sector by elevating it from a back-office support function to a key player in revenue generation. Enterprises are increasingly recognizing the value of AI in providing more efficient, meaningful, and personalized customer
The motel software market is poised for dramatic expansion over the coming decade. As the hospitality industry increasingly embraces digitalization, comprehensive software solutions for motels are becoming indispensable for operational efficiency and enhancing guest experiences. This potential for
The trend of adults-only hotels is gaining momentum in California, but the legality and ethical implications of these establishments have ignited considerable controversy. As the travel season approaches, families and adults alike are keenly observing the developments following a prominent incident
In today's dynamic customer service environment, organizations are increasingly shifting their focus towards comprehensive customer experience (CX) platforms. As companies navigate the growing complexity of customer interactions, the need for integrated solutions that encompass AI functionality and
Katarina Railko is our Hospitality expert with extensive experience in the travel and tourism industry. Her expertise also extends into entertainment and events, specializing in expos and conferences. Today, she shares insights on the latest innovations from Adobe Summit and the transformative
