Customer Service

Oracle Unveils Opera Cloud Central for Hotel Management Efficiency
Tech & Innovation Oracle Unveils Opera Cloud Central for Hotel Management Efficiency

Oracle Hospitality has advanced its technology offerings with Opera Cloud Central, a new cloud-centric solution to elevate hotel management efficiency. Building upon the previous capabilities of Opera Cloud, this robust platform merges property management, reservation, and distribution systems into

Will Airport Catering Strike at Pearson Affect Your Flight?
Food & Beverage Will Airport Catering Strike at Pearson Affect Your Flight?

At Toronto's Pearson International Airport, a labor conflict has intensified as approximately 800 of Gate Gourmet's airline catering employees have initiated a strike. They are firmly asserting their need for increased pay, with their current wages ranging from $17.69 to $25.10 per hour.

How Is Data Analytics Reshaping the Hospitality Industry?
Tech & Innovation How Is Data Analytics Reshaping the Hospitality Industry?

The hospitality industry is rapidly evolving, significantly influenced by the surge in technological advancements. Data analytics emerges as a pivotal element within this transformation, redefining both operational strategies and customer service paradigms. By leveraging the insights gathered from

Data Analytics: Revolutionizing the Hospitality Industry
Tech & Innovation Data Analytics: Revolutionizing the Hospitality Industry

Data analytics is revolutionizing the hospitality industry, profoundly impacting how hotels and similar businesses function. This technological advancement is enabling more personalized guest experiences and better operational efficiencies, leading to improved financial outcomes. As these

How Are AR and VR Revolutionizing Hospitality Today?
Tech & Innovation How Are AR and VR Revolutionizing Hospitality Today?

The hospitality sector is transitioning into a new era, deeply influenced by the advent of digital innovation. Augmented Reality (AR) and Virtual Reality (VR) technologies are at the center of this paradigm shift, offering unprecedented enhancements to customer interactions and experiences. AR and

Mobile Mastery: How Tech Elevates Hospitality in the Digital Age
Tech & Innovation Mobile Mastery: How Tech Elevates Hospitality in the Digital Age

In today's travel scene, mobile technology plays a pivotal role. As globetrotters increasingly depend on their smartphones, boasting an 85% usage rate during travels, the hospitality sector has adapted by rolling out mobile-optimized services. The use of hotel applications is now a key

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