At Toronto's Pearson International Airport, a labor conflict has intensified as approximately 800 of Gate Gourmet's airline catering employees have initiated a strike. They are firmly asserting their need for increased pay, with their current wages ranging from $17.69 to $25.10 per hour. These
The hospitality industry is rapidly evolving, significantly influenced by the surge in technological advancements. Data analytics emerges as a pivotal element within this transformation, redefining both operational strategies and customer service paradigms. By leveraging the insights gathered from
Data analytics is revolutionizing the hospitality industry, profoundly impacting how hotels and similar businesses function. This technological advancement is enabling more personalized guest experiences and better operational efficiencies, leading to improved financial outcomes. As these
The hospitality sector is transitioning into a new era, deeply influenced by the advent of digital innovation. Augmented Reality (AR) and Virtual Reality (VR) technologies are at the center of this paradigm shift, offering unprecedented enhancements to customer interactions and experiences. AR and
In today's travel scene, mobile technology plays a pivotal role. As globetrotters increasingly depend on their smartphones, boasting an 85% usage rate during travels, the hospitality sector has adapted by rolling out mobile-optimized services. The use of hotel applications is now a key element,
