The hospitality industry is on the cusp of a technological transformation, and a recent $300 million funding round for Mews has just ignited the afterburners. This capital injection, the largest ever recorded in the hospitality software sector, not only catapults the company's valuation to an
The once-clear line between ensuring guest safety and providing a welcoming atmosphere has blurred, forcing a fundamental reinvention of hotel security. In this evolving landscape, the traditional model of a solitary night guard and a few outdated cameras is no longer sufficient to address the
The American hotel industry is scripting a powerful comeback story with a construction boom set to reshape urban skylines and redefine the future of travel and hospitality in the United States. After years of cautious recovery, new pipeline data reveals a surge of optimism, with developers breaking
As the European hotel industry navigates a market that has moved beyond its post-pandemic recovery boom, a critical question is emerging for leadership: is the relentless pursuit of top-line revenue still the ultimate benchmark for success? The conversation is rapidly shifting toward a more nuanced
The long-held standard of a friendly face at the front desk is no longer the sole benchmark for exceptional hospitality, as intelligent, automated systems begin to redefine the very fabric of the guest experience. The rise of AI-powered platforms represents a significant advancement in the
The familiar check-in desk, once the undisputed heart of the hotel experience, is now part of a much larger, digitally-driven ecosystem powered by sophisticated artificial intelligence. IHG Hotels & Resorts has signaled its commitment to leading this technological evolution by appointing global
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