In an era where guest expectations in the hospitality industry are soaring to unprecedented heights, hotels face the daunting challenge of delivering instant, personalized service to stand out in a fiercely competitive market. A staggering statistic reveals that over 80% of travelers now expect
In an era where the hospitality industry grapples with unpredictable market shifts and declining occupancy in key regions, dynamic revenue management systems (RMS) have emerged as a transformative force, empowering hotels to navigate challenges with precision and profitability. These innovative
In an era where the hospitality industry faces constant pressure to adapt to evolving workforce dynamics and customer expectations, a groundbreaking collaboration has emerged to tackle one of the sector's most persistent challenges: effective training for frontline staff. The Council of Hotel and
Picture a potential guest browsing online, seeking the perfect hotel for a much-needed vacation, only to abandon a website within seconds due to a clunky layout or confusing navigation. This scenario highlights a critical challenge in the hospitality industry: capturing and retaining attention in a
I'm thrilled to sit down with Katarina Railko, a seasoned expert in hospitality with a deep background in travel and tourism. Katarina has honed her skills across various facets of the industry and is a prominent voice in entertainment and events, often sharing her insights at expos and
A staggering $1 million in potential revenue slips through the fingers of UK hoteliers every week due to unoccupied rooms, painting a stark picture of financial strain in the hospitality sector. This significant loss underscores a pressing challenge for an industry still navigating post-pandemic
