Hospitality Systems

Essential Guide to Modern Hotel Etiquette and Social Norms
Management & Regulatory Essential Guide to Modern Hotel Etiquette and Social Norms

The common practice of treating a complimentary breakfast buffet as a supply depot for future meals violates the communal spirit of the provided morning amenity. While a hotel often serves as a "home away from home," it is fundamentally a shared ecosystem where the comfort of every guest depends on

FACE Amusement Brings Bear Hugs to NYC Buddy Walk
Management & Regulatory FACE Amusement Brings Bear Hugs to NYC Buddy Walk

Through its core values of Faith, Attitude, Consistency, and Excellence, FACE Amusement Group manages a diverse portfolio of hospitality venues while prioritizing community service efforts. This commitment to philanthropy took center stage during the recent 31st Annual NYC Buddy Walk, a landmark

How Ready Is Hospitality Tech for the Future of AI?
Tech & Innovation How Ready Is Hospitality Tech for the Future of AI?

The shift toward a machine-to-machine future is currently hindered by a lack of machine-readable specifications across the vast majority of hotel operating systems. This fundamental technological gap defines the hospitality industry today as it attempts to move from legacy manual processes to an

Is Chicago’s Hotel Labor Dispute a New Global Trend?
Management & Regulatory Is Chicago’s Hotel Labor Dispute a New Global Trend?

The struggle for a five-day, forty-hour workweek with fixed hours is a shared grievance uniting hospitality professionals from the Magnificent Mile to the tourist hubs of Europe. In Chicago, this sentiment has materialized into a significant labor dispute involving roughly 7,000 workers whose

2026 Holiday Marketing Strategies for Hospitality Venues
Food & Beverage 2026 Holiday Marketing Strategies for Hospitality Venues

Hospitality operators who treat marketing as a year-round, data-driven discipline rather than a seasonal afterthought are better positioned to win the holiday market. The current year has proven that waiting until the first frost to launch a festive campaign is a recipe for missed opportunities, as

Nobu CEO Trevor Horwell on the Brand’s Strategic Evolution
Tech & Innovation Nobu CEO Trevor Horwell on the Brand’s Strategic Evolution

Robert De Niro’s role within the leadership quintet focuses on maintaining the aesthetic and experiential authenticity that defines the brand’s understated luxury. This specialized focus ensures that every property, regardless of its geographic location, resonates with the sophisticated yet relaxed

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