In an era where traveler expectations are rapidly evolving, Hyatt Hotels has taken a bold step forward by partnering with Way, an experiential technology platform, to transform its loyalty program, World of Hyatt. This strategic alliance, recently highlighted in industry discussions, aims to
Imagine a hotelier who, despite offering exceptional service, struggles to retain guests due to the dominance of third-party booking platforms that siphon both revenue and customer relationships. This scenario is all too common in the hospitality industry, where the battle for direct engagement
What if a hotel could anticipate a guest’s every need before they even step through the door, creating a seamless experience from arrival to departure? Picture this: a weary traveler arrives after a long flight, and with a single tap on their phone, their room unlocks, the thermostat is already set
Imagine a hotel manager juggling multiple platforms to update room rates, track inventory, and ensure availability across countless online travel agencies and metasearch engines, only to face discrepancies that cost both time and revenue. This scenario is all too common in the hospitality industry,
I'm thrilled to sit down with Katarina Railko, our esteemed hospitality expert, who has honed her expertise in the travel and tourism industry over many years. With a deep passion for entertainment, events, and large-scale expos and conferences, Katarina brings a unique perspective to the table.
What happens when an industry that embodies the spirit of community and fuels local economies is pushed to the breaking point by relentless financial pressures? The UK hospitality sector—think bustling pubs, cozy restaurants, and vibrant event spaces—is grappling with a crisis of unprecedented
