Tech & Innovation

In a remarkable move towards revolutionizing the hospitality industry, The Zipper Hotel & Apartments in Düsseldorf has demonstrated how technology can fundamentally transform hotel operations for enhanced efficiency and guest satisfaction. Opened in November 2023, this innovative German

The hotel booking journey has undergone a significant transformation over the years, evolving from a linear process involving travel agents into a multifaceted digital experience. This profound shift is driven by advancements in technology, which have empowered travelers with autonomy and

In the competitive world of hospitality, staying ahead of the curve is crucial. One of the most effective ways to maintain a competitive edge is through the use of hotel rate shopping tools. These tools provide hoteliers with real-time data and insights into competitors' pricing strategies,

The travel industry has always been dynamic, with companies constantly seeking innovative ways to enhance customer experience and drive revenue. One such innovation that is making a significant impact is the introduction of the "buy now pay later" (BNPL) payment method, which is

Italy has recently implemented a nationwide ban on self-check-in key boxes for holiday rentals, requiring hosts to meet guests in person to verify their identities. This regulation, announced by the Italian Interior Ministry, aims to enhance security and prevent potentially dangerous individuals

In today's competitive restaurant industry, exceptional customer experiences (CX) are more than just a bonus—they are a crucial strategy for success. From the moment a customer discovers a restaurant to the time they leave feedback, every interaction shapes their overall experience. A positive