The hotel industry, constantly at the forefront of hospitality innovation, is redefining the traditional contours of customer loyalty. The advent of new technologies and shifting guest expectations have powered a metamorphosis in loyalty programs, which now transcend mere transactional benefits.
In response to escalating concerns regarding mental health in the hospitality sector, Hospitality Action has announced the launch of their 2024 Mental Health & Wellbeing Survey. The initiative comes as an integral part of Mental Health Awareness Week, beginning May 13, a period dedicated to
Alexander V. Berenstain’s visionary leadership in sustainable tourism is igniting a transformation on the nature-infused island of Dominica. Known as the “Nature Isle” for its verdant rainforests and breathtaking coastlines, Dominica is experiencing a new dawn in tourism that is equally conscious
Archipelago International, the renowned Southeast Asian hotel management group, has announced an exciting expansion into the vibrant heart of the Caribbean – Santo Domingo, the capital of the Dominican Republic. With a proven track record of success in Asia, Archipelago is positioning itself as a
The nightscape of Auckland's Central Business District (CBD) brims with the energy of diners and revelers, making it an essential hub of contemporary urban living. However, the introduction of a 24/7 parking fee regime looms over the city's nighttime vibrancy. This new policy, heralding a shift
The hospitality industry is undergoing a remarkable transformation as hotels globally pivot toward digitizing operations to enhance efficiency and customer experience. The Best Western Downtown Casper Hotel is no exception, as it embraces the power of Tripleseat, a premier cloud-based sales and
