In recent years, restaurant operators have faced the dual challenges of ongoing labor shortages and shifting consumer expectations, prompting them to lean heavily on technology to refine and optimize their operations. These technological advancements are not just fleeting trends; they signify a
An incident in a familiar dining setting sparks debate on the appropriateness of tipping when no service has been rendered. A customer and a friend arrived at a well-known casual restaurant, anticipating a pleasant meal experience. Upon entering, the two were promptly seated and expected the
In an era where speed and convenience define consumer expectations, Target's implementation of Express Self-Checkout has restructured retail paradigms. Unveiled in March 2024, it spans nearly 2,000 stores nationwide, redefining how easy and quick it can be to shop for small purchases. These
As off-premises dining continues to reshape the restaurant industry, drive-thru services have emerged as a critical component in catering to evolving consumer needs for convenience and efficiency. The pandemic catalyzed a shift from dine-in experiences towards more adaptable dining options, a
In the ever-evolving landscape of hospitality technology, staying ahead of guest expectations and operational challenges is paramount. Jurny, a recognized leader in agentic AI for the hospitality industry, has introduced JurnyOS 3.5, marking a significant leap toward smarter, more autonomous
In the fast-paced world of the U.S. restaurant industry, the competitive landscape of point-of-sale (POS) payment providers is undergoing a significant transformation. Newer entrants, such as Toast and Clover, are making substantial inroads into a market traditionally dominated by established
