Customer Service

Which Australian Bars Made the World's 50 Best Bars 2024 List?
Food & Beverage Which Australian Bars Made the World's 50 Best Bars 2024 List?

Earlier this week, The World’s 50 Best Bars 2024 were announced during a grand live ceremony in Madrid, bringing the spotlight on three exceptional Australian bars that clinched spots among the globe's top hospitality venues. Melbourne's Caretaker’s Cottage not only soared to the pre

October 25, 2024
How Will Tech and Sustainability Shape the Future of Hotels?
Food & Beverage How Will Tech and Sustainability Shape the Future of Hotels?

As the hospitality industry continues to evolve, the fusion of advanced technology and sustainable practices is becoming central to enhancing guest experiences and addressing ecological concerns. One of the most significant trends transforming the landscape is the integration of digital innovations

October 17, 2024
Optimism in Hotel Investment and Strong Push for DEI at Lodging Conference
Entertainment & Events Optimism in Hotel Investment and Strong Push for DEI at Lodging Conference

The Lodging Conference 2024 in Phoenix brought together industry leaders, operators, developers, and advisors to discuss significant themes shaping the future of the hospitality industry. Among the primary focus areas were the optimistic outlook for hotel investments and a strong push for

October 16, 2024
Why Are UK Hospitality Workers Struggling With Work-Life Balance?
Travel & Tourism Why Are UK Hospitality Workers Struggling With Work-Life Balance?

Workplace stress in the UK hospitality industry has reached alarming heights, affecting the mental and physical health of employees. This article examines the key factors contributing to these issues, based on a comprehensive survey by workforce management software firm Quinyx. The survey,

October 14, 2024
How Will Magicgate Transform the Hospitality Industry with XR and AI?
Food & Beverage How Will Magicgate Transform the Hospitality Industry with XR and AI?

Magicgate, the brainchild of seasoned hospitality expert Skip Kimpel, has recently emerged as a pioneering consultancy aimed at revitalizing the hospitality industry through the implementation of cutting-edge technologies like extended reality (XR) and artificial intelligence (AI). As the demand

October 10, 2024
Educational Pathways to Thriving Careers in Event Management
Travel & Tourism Educational Pathways to Thriving Careers in Event Management

Event management stands out as a dynamic and rewarding field within the tourism and hospitality sector. As industries grow more competitive, the demand for skilled event managers who can craft unforgettable experiences has never been higher. For many prospective event managers, figuring out the

October 8, 2024
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