While nearly every restaurant operator acknowledges the critical importance of a robust customer loyalty program, the ability to precisely measure its financial impact has often remained an elusive goal. The Loyalty Pulse reporting suite emerges as a significant development in restaurant
The landscape of ultra-luxury hospitality in the United States has been dramatically reshaped with the arrival of One&Only Moonlight Basin, a globally renowned brand’s first-ever venture into the American market and its inaugural alpine resort. Developed in a strategic partnership with the local
In a region renowned for its rapid architectural and economic transformations, a profound shift is underway, one that prioritizes human capital and quality of life as the ultimate measure of progress. A recent landmark summit in Dubai convened global experts, government visionaries, and healthcare
Imagine sitting down with a visionary in hospitality technology who has dedicated her career to transforming how hotels connect with guests. Katarina Railko, a seasoned expert in travel and tourism, brings a wealth of insight from her work in entertainment and events, where she’s shaped experiences
A coordinated management and brand conversion program is reshaping six Real Inn properties across Mexico into IHG’s voco flag, signaling a calculated push into the upscale lifestyle segment. The effort combines professionalized operations from Aimbridge LATAM, owner alignment with Alliance Hotel
In the fast-paced world of hospitality, where guest expectations soar and operational challenges loom large, a select group of leaders stands out as the backbone of exceptional hotel experiences, transforming struggling properties into thriving hubs of profitability. Picture a property on the brink
