In an era where the restaurant industry faces unprecedented challenges like persistent labor shortages, shifting customer preferences, and the constant demand for efficiency, a new wave of technology is emerging as a powerful ally. Artificial Intelligence (AI) agents, sophisticated software systems
In the heart of Thailand’s bustling tourism sector, a staggering statistic has emerged: nearly half of Thai hoteliers are losing revenue every week due to slow responses to market changes, highlighting a critical challenge in the industry. This pressing issue took center stage at a recent event in
I'm thrilled to sit down with Katarina Railko, a seasoned expert in the hospitality and travel industry. With a wealth of experience in tourism and a deep passion for entertainment, events, expos, and conferences, Katarina has become a leading voice in shaping innovative strategies that enhance
In an industry where guest satisfaction and operational efficiency are paramount, Wyndham Hotels & Resorts has emerged as a frontrunner by deploying 250 AI agents across approximately 7% of its 8,300 properties as of the third quarter of this year. This strategic move highlights a broader market
The hospitality industry is at a pivotal moment, grappling with the challenge of reducing reliance on online travel agencies (OTAs) that charge hefty commission fees, often cutting into profit margins. Consider the staggering statistic that some hotels lose up to 30% of their revenue to these
Imagine a world where corporate travel is seamlessly managed by intelligent systems that predict needs, optimize costs, and enhance traveler experiences with uncanny precision, yet the reality for many companies remains a struggle to harness this potential while facing significant obstacles.
