In a world where algorithms increasingly guide our travel decisions, creating an "illusion of choice," we sit down with Katarina Railko, a leading expert in hospitality marketing strategy. With a unique focus on the intersection of consumer psychology, digital technology, and guest experience
The successful fusion of a century-old architectural gem with the demands of contemporary luxury hospitality is a delicate art, one now masterfully displayed on the shores of Lake Como. In a move that signals both a reverence for the past and a bold vision for the future, Radisson Hotel Group has
The challenge of preserving the soul of a historic landmark while adapting to the evolving demands of modern tourism is a delicate balancing act, and for The Imperial Blackpool, this intricate task has fallen to its newly appointed General Manager, Sacha Cauwels–Wigan. With a career spanning over
A comprehensive analysis published in the Journal of Hospitality and Tourism Technology reveals a critical divide in the lodging industry’s rush toward automation, suggesting that while guests embrace artificial intelligence for efficiency, their loyalty remains firmly rooted in the human touch.
A contentious proposal to develop a key parcel of land next to Ucluelet’s cherished Big Beach has brought the community to a crossroads, pitting the promise of modern housing and amenities against the preservation of what some call a sacred natural space. The formal application, which seeks to
In the highly competitive landscape of Australian tourism, achieving national recognition is the ultimate validation of excellence, and South Australia has decisively demonstrated its prowess by securing an impressive array of finalist positions for the 2025 Qantas Australian Tourism Awards. This
